Dear Customer,

We need your help resolving an issue with your account. To give us time to work together on this, we've temporarily limited what you can do with your account until the issue is resolved.

We understand it may be frustrating not to have full access to your Bank account. We want to work with you to get your account back to normal as quickly as possible.

What's the problem?

We need a little bit more information about you to help confirm your identity.

Case ID Number: PP-001-487-280-335

 

To help us with this and to find out what you can and can't do with your account until the issue is resolved, log in to your account and go to the Resolution Center.

Sincerely,
Chase Bank